Get Professional Printer Repairs in Nairobi, Kenya – Your Trusted Local Experts
- richard kabui
- 2 days ago
- 4 min read

Is your printer acting up again? Whether it's jamming paper like it has a personal vendetta against you or mysteriously depleting ink after just two prints, you're not alone in your frustration. The good news is that you've found Nairobi's ultimate printer rescue team.
Who We Are
Vandeberg Imaging Supplies is Kenya's trusted printer repair specialist, where struggling printers get a second chance and frustrated owners finally find peace. Our experienced technicians handle everything from simple paper jams to complex network connectivity issues for businesses, schools, and home users across Kenya.
Common Printer Problems We Fix
Paper Jams
Nothing kills productivity like that dreaded "Paper Jam" message. Common causes include:
Poor-quality paper
Misaligned trays
Dirty rollers
Ink and Toner Issues
We resolve cartridge problems like:
Low ink warnings
Unrecognized cartridges
Leaking ink
Print quality issues
Software and Connectivity Problems
When your printer shows "offline" despite being powered on, we'll handle:
Driver installations and updates
Network configuration
Wireless connectivity issues
Hardware Failures
We repair and replace:
Worn-out rollers
Failing fuser assemblies
Printhead problems
Scanner malfunctions
Our Location and Contact Information
Find us in Nairobi CBD:
Location: Iqbal Building, 1st Floor, Room 2, Taveta Road, Odeon Cinema
Phone: +254720556824 or +254777556824
Website: www.Vandeberg.co.ke / www.VandebergImagingSupplies.com
Brands We Service
We repair all major printer brands including:
Office Favorites: HP, Canon, Epson, Brother, Samsung, Xerox
Enterprise Models: Lexmark, Dell, Ricoh, Kyocera
Specialty Printers: Zebra, Dymo, Toshiba, Citizen
Multifunction Units: Sharp, Konica Minolta, Panasonic
Beyond Printers: Diagnostic Device Repair
We also service critical diagnostic equipment like:
Barcode scanners
POS systems
Label printers
Medical imaging devices
Thermal printers
Our Repair Process
Initial Assessment: We diagnose your device through careful inspection and specialized tools
Transparent Quotation: Receive a clear, no-surprise quote before work begins
Quality Repairs: We use only genuine parts for lasting results
Thorough Testing: Multiple tests ensure your printer works perfectly before delivery
Why Choose Vandeberg?
Fast Turnaround: We aim for same-day repairs whenever possible
Experienced Technicians: Our team has fixed thousands of printers across dozens of brands
Genuine Parts Only: No cheap substitutes that fail quickly
Transparent Pricing: No hidden fees or surprise charges
Service Guarantee: We stand behind our repair work
Areas We Serve
Nairobi Regions:
CBD, Westlands, Karen, Kilimani, Lavington
Industrial Area, Parklands, Runda, Muthaiga
South C, Kileleshwa, Embakasi, Langata, Kasarani
Nationwide Coverage:
Mombasa, Kisumu, Eldoret, Nakuru, Thika
Remote towns including Garissa, Nyeri, Machakos, Kericho
We offer remote support, shipping options, and local partnerships for areas outside Nairobi
Get a Quick Quote
For a fast, free estimate, provide:
Printer make and model
Description of the problem
Any error codes or messages
Photos (optional but helpful)
Contact us by phone, website, or in-person for prompt service.
What Our Clients Say
Lucy, Office Manager in Westlands: "Our HP LaserJet stopped working right before a major presentation. Vandeberg fixed it within 2 hours. These guys are lifesavers!"
Daniel, Photographer in Karen: "When my Canon printer's colors started fading, I panicked. Vandeberg not only fixed the issue but also gave me maintenance tips. Top-notch service!"
Fatma, Retail Store Owner in Eastleigh: "Our barcode printer broke down on a weekend. Vandeberg responded immediately and helped remotely. Business didn't stop. Highly recommend!"
Preventative Maintenance Tips
Clean regularly: Wipe down printers weekly and clean internal components
Use quality paper: Cheap paper causes jams and wears down parts
Power off properly: Use the printer's power button instead of unplugging
Don't overwork your printer: Stay within recommended volume limits
Keep software updated: Regularly check for firmware and driver updates
Emergency DIY Steps
Before calling us, try these quick fixes:
Check power connections and paper supply
Restart both printer and computer
Try different USB cables or ports
Run the printer's self-test function
Corporate Service Packages
For businesses, we offer:
Scheduled maintenance visits
Priority support
Bulk repair discounts
Dedicated technicians
Annual service contracts
Staff training on printer use and maintenance
Certified Refurbished Printers
We also sell professionally refurbished printers that are:
Thoroughly inspected
Professionally serviced
Performance tested
Covered by warranty
Frequently Asked Questions
How long does a typical repair take? Most repairs are completed within 24 hours, with same-day service available for urgent cases.
Do you provide onsite repairs? Yes, especially for large office printers or businesses with multiple units.
What if my printer can't be fixed? We'll recommend affordable replacement options or offer trade-in discounts.
Can I get an estimate before bringing my printer in? Absolutely! Just call with your printer model and issue details.
Do you fix other office machines too? Yes, we repair scanners, copiers, barcode printers, and other diagnostic devices.
Are your parts genuine? We use only authentic components for reliable, lasting repairs.
What's your pricing structure? Costs vary by model and issue, but we always provide transparent quotes upfront.
Can you help businesses outside Nairobi? Yes, through shipping, remote support, and partnerships throughout Kenya.
How can I contact you? Call +254720556824/+254777556824 or visit www.Vandeberg.co.ke
Do you offer maintenance plans? Yes, we have monthly, quarterly, and bi-annual packages for different needs.
Your Printer's New Best Friend
Don't let printer problems derail your workflow. Whether you're battling persistent jams, mysterious error codes, or total breakdowns, Vandeberg Imaging Supplies is your solution.
With fast service, expert technicians, genuine parts, and nationwide reach, we'll keep your printers running smoothly.
The next time your printer acts up, remember where to turn:
Vandeberg Imaging Supplies Iqbal Building, 1st Floor, Room 2 Taveta Road, Odeon Cinema, Nairobi CBD +254720556824 / +254777556824 www.Vandeberg.co.ke
Your printer deserves the best. Let's fix it — together.
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